Reviving PIA with Restructuring (Part 2)

In the first part, I discussed the existing resources that PIA or Pakistan International Airlines possess. In this part, I will be discussing how these available resources can still help the airline. This is purely an opinion-based article, but I will keep the information based on real-time facts and figures. So this may help the

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Service Culture: a concept nowhere in PIA

Service Culture refers to a concept where employees think about providing outstanding services to the customers. They act in the same manner. They understand how and why they do it. The best definition of a service culture is one where employees are obsessed with customer service. Certainly, this culture is unknown to PIA. History The

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Pakistan International Airlines – Reminiscence of a Lost Glory

Pakistan International Airlines; a dragging dream There used to be a time when Pakistan International Airlines or PIA was looked upon as an inspiration for many aspiring starter airlines. But the picture changed over a period of time. PIA had the capacity to tap opportunities around its neighborhood. It actually helped in laying the foundation

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